Jessie Hemphill
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CCP Mentors Get Schooled: Deep Democracy & Graphic Recording Basics

4/3/2014

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PictureMy attempt at drawing out our two-day workshop :)
What happens when you give a room full of community planners markers, pens, and walls full of paper? Total magic!

Every year around this time, the CCP Mentors (see my earlier blog post about what that means) get together for our wrap-up session, to talk about our mentoring experiences in the previous year. A couple of meetings ago, we went "you know, if we're trying to pass skills on to other communities, it would be really nice to have some support in our own skill-building..." and, since the lovely AANDC folks who work in the CCP program are so awesome (thanks Colette!), they hooked us up with TWO FULL DAYS of training at this years' wrap-up! 

On day one we had my dear friend and famed facilitator Aftab Erfan (check out this article that we co-wrote) teach our group a bit about Deep Democracy, a facilitation methodology that was honed in post-apartheid South Africa to help people work together, despite legitimate grievances and trauma. There is a lot of applicability of this method to First Nations, who also have unequal footing in many decision-making groups, as well as the lasting intergenerational trauma from too many things to list here.

I would do total injustice to the depth of this style of facilitation to try and describe any more here, but if you are interested please do some more digging of your own. Suffice it to say that the day was enriching, challenging (in the right way) and ended with each of us mentors, in pairs, saying as many lovely things as we could about our partner. How wonderful would the world be if we did that all the time!

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Notes from the Deep Democracy training

On day two we had Rosanna von Sacken take us through the basics of using visual tools to enhance meetings. We learned everything from what kind of paper (4' rolls of 20lb bond) and markers (Neulands for big paper) to use, to how to design our own templates to use in meetings. Take a look at some of my notebook pages from this session - makes sense that it would be easier to describe what we learned in pictures than in words!

Here are some graphic recording resources for those interested in diving deeper into this topic:
  • Afab's Graphic Recording Portfolio
  • Rosanna's Graphic Recording Portfolio
  • The Centre for Graphic Facilitation
  • International Forum of Visual Practitioners
  • The Change Handbook: Visual Recording and Graphic Facilitation
  • Image Think

As community planners we are so often on the front lines in our communities, drawing out conversations, resolving conflict, working late hours - what a gift to have these couple of days to "fill the cup" with some new tools. More importantly, though, we strengthened our relationships with each other as mentors, because really the beauty of the mentorship model lies in the relationships, not the deliverables - the "magic in-between stuff" that we bring to the communities we work with, and to the work we do with each other. 

Do you use graphics in your own note-taking or the way you do meetings? I would love to hear your tips!

-JH
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What is CCP Mentorship?

3/26/2014

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Picture
CCP work planning with K'omoks
I get a lot of questions about what exactly it is I do for work. While I do many different things, one of my favourite jobs is CCP Mentor. CCP means Comprehensive Community Planning, a community-driven, long-range, holistic type of planning that about half of BC's First Nations have participated in. 

There is a fantastic online portal for CCPs here, though you must create a (free) profile to access them. Aboriginal Affairs and Northern Development Canada (formerly known as Indian and Northern Affairs Canada, or INAC) has funded CCP projects for about ten years now, although of course communities can do CCPs without AANDC support.

AANDC also organizes an annual conference of CCPers from across the province, to network, share best practices and stories of community successes, and essentially help each other do the best community planning possible. I have been fortunate enough to help design and lead facilitation for these workshops since 2011. During the 2011 conference at En'owkin Centre,  the idea came forward that a mentorship network could help communities who were just starting their CCPs, or struggling with their CCP process. By 2011 many communities had completed CCPs, including my own community, the Gwa'sala-'Nakwaxda'xw Nations, so there was a core group of CCP mentors with experiences and stories to share from doing our own CCPs in our own communities, and so the pilot CCP Mentorship program started in 2012.
PictureTraining with the Skin Tyee team in Prince George
The gist of the program is that BC First Nations receiving AANDC funds for CCP work (sorry for all the acronyms) can request mentorship support from AANDC, which has a pool of contracted mentors around the province. Each mentor is paired up with a few communities (most of us work other jobs as well) and, basically, the mentor and mentee(s) are left to define the nature of the mentorship support.

The initial e-mails and phone calls help us to establish a relationship and talk about the community's needs, and the mentor's skills. A learning agreement is drafted by both parties, explaining the responsibilities of each person, and what tasks and goals will hopefully be completed as a result of the mentorship. After the learning agreement is in place, mentors travel to the mentee community, generally for a day or two, to offer direct support to the CCP team or coordinator in that community. Activities can include:
  • A tour of the community, to help the mentor better understand the local context
  • Informal conversation and story telling about the community, their CCP process, and the mentor's community and CCP experience
  • Training in specific tasks, like proposal writing or facilitation
  • Presentations to groups such as the CCP Advisory Committee, Chief & Council, community meetings, etc.
  • Brainstorming and work planning for any phase of the CCP
  • Offering a sympathetic ear to the CCP staff, since the mentors have "been there" through the tough parts of the CCP process, and survived!
  • Even, in some cases, interviewing and helping to hire the CCP Coordinator and assistant, where none are in place already

The needs of each community are unique, as are the skills of the mentor. The beauty of a program like this is the flexibility and comprehensive nature of the mentorship. Of course, a lot of the support happens remotely as well. I am in touch with my mentees via phone, text messages, Facebook, and e-mail, sending them ideas for activities, reviewing drafts of CCPs or community questionnaires, helping with budgets and proposals, and so on. Just this morning I spent a few minutes on the phone with a mentee sharing a couple of ideas for activities to help a group of community members prioritize action items related to language revitalization, while also sending Facebook messages to another mentee to help them with a funding proposal.

My favourite thing about this whole program is that, as mentors, we build up the skills of community members, who then are able to use those new skills to help their own community. Even when their CCP is complete, that community member can then transfer those skills into other jobs - I have seen CCP coordinators go on to become elected leaders, planners in other areas like language revitalization, or in cases like mine, go on to start their own companies. So, we are strengthening First Nations and reducing their dependancy on external support. I love it when my help is no longer needed, or not needed as much, because the person I have mentored feels fully capable of moving forward with their work.

It is exciting to think about the potential for this model of training and support, the mentorship model, to spread to other areas. Experienced administrators mentoring other administrators? Housing coordinators sharing their stories and experiences with other housing coordinators? Who knows how far it could go, but I'm happy to be part of the great things that are happening right now!

-JH

Picture
A perk of all the travel - seeing sights like the famous Haida Gwaii balancing rock!
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